An interesting title of my blog post today, but hang with me, and I’ll tell you what I’ve uncovered.
The word “mystery” comes from the Greek verb meaning “keep your mouth shut.”
Sometimes to be effective, we need to keep our mouths shut.
I’m doing some research on “listening” for our textbook, and this is what I found. It’s a part of an article written by Kenny Moore in the Journal for Quality and Participation. What he’s saying is that you can learn a lot from folks by keeping your mouth shut and listening to them.
Good leaders are good listeners, and they can find out more from talking with employees by keeping their mouths shut and hearing what they have to say. It validates the focus group and the importance of gleaning information from those who are in the trenches, those who use a product in advertising, or those who want things to improve in a business setting.
Think about it: Winston Churhill had it right.
“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”